The Small Print
Please Note: Foxy-Tails is the trading name of SL Tutty Trading Ltd and is refered to below as Foxy-Tails.
We have a strict ethical and environmental policy governing the management of our fur products. Our tails are imported into the UK under a General Licence AW TAY GEN 20031180. Convention on International Trade in Endangered Species (CITES) does not apply to these products.
We do not trade in endangered species. All furs imported from the USA are in compliance with the United States Fish & Wildlife Services (USFWS) Export Regulations and supplied by Fur Traders licensed to Import or Export from the USA. All Furs imported from the European Union and Europe are imported under the prevailing regulations and requirements at the time of import.
We do not import fur or fur products from non-controlled sources and do not buy from Trappers or unregistered traders. All our fur suppliers are audited and strictly comply with ethical and humane farming regulations.
All pictures, listings and product descriptions are the copyright of Foxy-Tails and cannot be copied or replicated without the express written permission of Foxy-Tails.
Please note we try hard to faithfully replicate colours on our photographs. However, due different screen settings and resolutions these colour reproductions can vary. If you are unsure of a colour please email us and we will try either to send you additional pictures or send a colour swatch to reduce any colour inaccuracy issues you may experience.
Refund and Cancellation Policy
Need to return something? Not a problem. Please notify us within 14 days of delivery that you do not wish to accept the goods and then you have a further 14 days to return the item to us.
We will issue a refund of your purchase price, including your original shipping and handling charges. If the goods are being returned by you due to fault and are proved to be sub-standard or faulty we will also refund your return postage cost.
Foxy-Tails will accept returns on all products however we must receive notification from you within 14 days of delivery at which point you have a further 14 days to return the item to us.
If the value of any returned item has been diminished by any amount as a result of handling of the goods by the customer, beyond what is necessary to establish the nature, characteristics and functioning of the goods, we reserve the right to recover that amount from the customer, up to the full value of the product.
Return shipping is at your expense, using the carrier of your choice. We advise you to use a tracked postage service (i.e. Royal Mail Signed For) as we cannot be held responsible for goods that are lost in post on return.
We will email you to confirm receipt of your returned item/s. After we have received your return, inspected it, and approved it for a refund, we will credit the approved refund amount within 14 days by the same method that payment was made. You will be notified that a refund has been made.
We accept Credit Cards and PayPal through our secure payments system.
S L Tutty Trading Ltd (T/A Foxy-Tails)
Tel: +44 (0) 1434 683092