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The Small Print

 

Please Note: Foxy-Tails is the trading name of SL Tutty Trading Ltd and is refered to below as Foxy-Tails.

 

General Terms 

Foxy-Tails is a business whose headquarters are in the UK. The Terms and Conditions and Privacy Policy are subject to the applicable laws of England. Any claim or proceeding arising under or otherwise concerning these Terms and Conditions or the Privacy Policy shall be conducted in England.

Ethical Policy

We have a strict ethical and environmental policy governing the management of our fur products. Our tails are imported into the UK under a General Licence AW TAY GEN 20031180. Convention on International Trade in Endangered Species (CITES) does not apply to these products.

We do not trade in endangered species. All furs imported from the USA are in compliance with the United States Fish & Wildlife Services (USFWS) Export Regulations and supplied by Fur Traders licensed to Import or Export from the USA. All Furs imported from the European Union and Europe are imported under the prevailing regulations and requirements at the time of import.

We do not import fur or fur products from non-controlled sources and do not buy from Trappers or unregistered traders. All our suppliers are audited and strictly comply with ethical and humane farming regulations.

Copyright

All pictures, listings and descriptions are the copyright of Foxy-Tails and cannot be copied or replicated without the express written permission of Foxy-Tails.

Colours

Please note we try hard to faithfully replicate colours on our photographs. However, due different screen settings and resolutions these colour reproductions can vary. If you are unsure of a colour please email us and we will try either to send you additional pictures or send a colour swatch to reduce any colour inaccuracy issues.

Refund and Cancelation Policy

Need to return something? Not a problem. Send back the item within 14 days of delivery. We will issue a refund of your purchase price, excluding your original shipping and handling charges. If the goods are proved to be sub-standard or faulty we will return your postage costs as well (both initial cost and return costs).

Special order returns are subject to a 40% restocking charge and we will make it clear on any invoice if the goods are subject to this charge so you will know where you stand before payment.

Foxy-Tails will accept returns on all products however we must receive the merchandise within 14 days of delivery. Items must be unopened, unused, unworn, unwashed, undamaged, and must be returned with their original packaging with the Foxy-Tails merchandise tag (if fitted) still intact. Return shipping is at your expense, using the carrier of your choice. We advise you to use a tracked postage service (i.e. Royal Mail Signed For) as we cannot be held responsible for goods that are lost in post on return.

We will email you to confirm receipt of your return package. After we have received your return, inspected it, and approved it for a refund, we will credit the approved refund amount to the credit card or PayPal originally used to place the order. Please allow one to two billing cycles for your credit to appear on your statement.

Prices and Payment

UK Buyers: We accept Credit Cards through our secure payments system. We also accept payments via PayPal, Money Orders, Cashiers Cheques and Personal Cheques. Please note, we will not ship goods until the cheque clears which is usually about 5 days.

Worldwide Buyers: We accept Credit Cards through our secure payments system. We also accept payments via PayPal.

We will accept bank transfers for purchases over GB £100.00. These transfers must be in GB £ and all charges paid for by the sender.

 

 

 
S L Tutty Trading Ltd (T/A Foxy-Tails)

Unit 4 , Allen Mill 
Allendale
Northumberland
NE47 9EA

Tel: +44 (0) 1434 618382

 

Registered Address: 

Unit 4, Allen Mill
Allendale
Northumberland
NE47 9EA