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Privacy Policy

 

Please Note: Foxy-Tails is the trading name of SL Tutty Trading Ltd and is refered to below as Foxy-Tails.
 

Foxy-Tails takes your privacy seriously. In accordance with UK Data Protection Law, we uphold strict security procedures for the storage, use and disclosure of your personal information. This privacy policy describes the personal information we may gather about you, the purposes we will hold it for and the limited categories of people to whom we may disclose it. As such, we have provided this policy to make our data management practises publicly available. Please review it so that you have an understanding of how we collect and use the data you provide.

If you have any questions or comments regarding this policy feel free to contactus. We may update this policy from time to time and shall indicate on the website when changes have been made.

Please note that this policy compliments, but does not supersede, the separate Terms and Conditions of Sale (“The Small Print”) which legally govern use of this website. If there is a circumstance in which the two documents conflict, Terms and Conditions shall take precedence over this policy.

Where this policy is applicable: This policy is applicable to any data collected on Foxy-Tails.co.uk or by any Foxy-Tails employee for storage in the Foxy-Tails' internal database.

What we collect: Foxy-Tails collects information explicitly provided to Foxy-Tails by you. This information is collected when you submit an enquiry form or buy our products. Information is stored in our internal database system which is accessed by our sales, accounting, and information systems staff. It is used solely to conduct business, and it is always handled discretely and in a manner which safeguards your privacy.

Data sharing: As part of its business, Foxy-Tails does not share your information with any other company or third parties except to enable us to perform services requested by you or with your prior consent. In certain circumstances we may need to disclose information about you if you breach this privacy policy or if you breach the Terms and Conditions. We may also be required to disclose or access your account if required to do so by law or by any Government body.

Contacting you: In conducting business transactions, Foxy-Tails will contact you by e-mail and/or telephone.

Online shopping security: All credit card transactions are conducted by a secure server. We use PayPal to process all transactions and we do not store credit card details nor do we share customer details with any 3rd parties. Your data is protected through the use of Thawte SSL encryption and Trustwave PCI DSS Compliance.

     

While we cannot guarantee 100% security from un-authorised access, we take every reasonable effort to ensure that the data on our systems and on our backups remain safeguarded.

Cookies: We use a number of cookies to improve our services for you. The cookies we use place small amounts of information on your computer, mobile telephone or other device. These do not collect any information to personally identify you. You may choose to block the cookies via the settings on your browser, but doing this may restrict the functionality of the website.

Contact us if you want further information on the cookies we use and we’ll be happy to provide additional cookie information.

Contact information: You may access the personal information we hold about you at any time and you may correct it if you wish. If you wish to do this, please make your request in writing.

If you have any questions or comments concerning this policy, or believe that your information was handled in manner which conflicts with this policy, please contact us and we will endeavour to respond to you promptly.